About The Company

Paradigm automates Over-The-Counter (OTC) crypto trading for institutional crypto traders within a native chat application. After spending hundreds of hours trading and navigating the inefficient, multi-channel nature of traditional OTC markets, we thought to ourselves: “there has to be a better way”..........Paradigm is that better way.

We are building a single-channel, multi-dealer marketplace for the $230 Billion OTC crypto market that is powered by conversation and automated with AI. Paradigm is backed by Vectr Fintech Partners and some of the most influential private investors in the OTC markets.

Job Short Description

The Role

We are looking for an Institutional Sales and Trading Associate who would help us continue to build and grow our presence in LATAM. Ideally, you will already be familiar with the crypto ecosystem in LATAM and are excited to scale Paradigm’s business, especially in Brazil.

You will be responsible for developing new business and expanding our existing relations across LATAM with a focus on Brazil. You will be the face of Paradigm in the region, helping to localize the firm and its operations in addition to gathering feedback from our clients. Management responsibilities can be included should the right candidate present themselves.

Responsibilities

•  Serve as the primary point of contact for new and existing institutional client relationships, pre- and post-onboarding process

• Drive client engagement proactively, reaching out to better understand their needs and any changes to their workflow. Update clients on any new Paradigm features or products that would positively impact their business

• Facilitate onboarding calls to educate clients and prospects on product features/workflows and answer any technical-related questions

• Prepare and present reports on client activity to the Paradigm management team

• Act as a liaison between the client and other internal teams, including Engineering, Product, QA, and Compliance for any issues, developments and product feedback

• Show the highest level of professionalism both internally and externally

MUST HAVE Skills and Experience

• Passionate about crypto & finance with a solid understanding of derivatives and sales & trading workflows including electronic trading

• 2+ years of working experience on an institutional sales desk with derivatives experience (FX, Fixed Income, Equities, etc) and preferably 1+ year of working experience within crypto institutional sales.

• Strong network of existing clients and connections within crypto

• Fluency in English. Exceptional communication skills to provide coverage and service a wide range of clients via multiple channels of communication (direct chats, video calls, email)

• Clear track record of meeting and exceeding revenue goals

• Ability to multitask and independently assess issues to provide client resolutions & work with a globally distributed team.

• Team player, with strong time management skills and an ability to prioritize key matters.

• Eagerness to help clients and assist in their trading workflows on Paradigm.

Our Benefits and Perks

• Competitive pay and transparent pay bands
• Flexible work environment
  • Unlimited vacation with a minimum required PTO of 10 days annually.
  • Celebrate your national holidays, in addition to floating holidays, to honor what matters to you, not HQ.
• Full benefits (benefits vary by country)
  • We offer the highest benefits package offered by our Employment of Record partners; insurance carriers and plans vary by country
• Generous technology and learning allowances
  • $5000 first-year budget to spend on your computer, peripherals, office essentials...whatever makes you most efficient and comfortable. You'll then receive a $2000 refresh every anniversary.
  • $1000 budget to spend on learning and development materials, courses or conferences.