About The Company

Launched in 2019, BAM Management US Holdings Inc. d/b/a Binance.US ("Binance.US") is the fastest growing and most integrated digital asset marketplace in the United States, powered by matching engine and wallet technologies license from the world’s largest cryptocurrency exchange - Binance. Our mission is to provide liquidity, transparency, and efficiency to financial markets by creating products that leverage crypto to unlock the power of everything. We build bridges between traditional finance and digital markets that enable growth for all—empowering the future of finance. Binance.US is operated by BAM Trading Services.

Job Short Description

Responsibilities 

• Determine and define project / program scope, objectives and resources with a cross functional stakeholder group including Onboarding, Risk, Payments, etc.
• Develop and manage a detailed project / program schedule and delivery plan
• Act as the point of contact and communicate regular status updates to relevant team members and stakeholders
• Build and execute support readiness plans to ensure operational excellence across the CX organization
• Proactively identify and collaborate with leadership to understand and eliminate blockers 
• Act as the voice of the customer throughout the project / program life cycle ensuring that the customer experience is a guiding force