About The Company

Token Metrics is a cryptocurrency investment research platform that’s driven by machine learning and artificial intelligence. The company was founded by Ian Balina in 2017 as he traded his way from $20,000 to more than $5 million, logging all his trades in a public-facing spreadsheet that drew more than a million unique visitors per month. Ian’s Moneyball-style approach to crypto investing now forms the basis of the Token Metrics platform, which now helps thousands of customers around the world profitably play the crypto markets.

Job Short Description

Token Metrics is seeking a results-oriented IT administrator to manage our company's IT infrastructure. You will be upgrading and installing hardware and software, troubleshooting to resolve IT issues, and maintaining our networks and servers. Candidate should possess extensive experience in administration including system administration for cloud infrastructure (AWS primarily and knowledge of multi-cloud infrastructure), process automation, site reliability and the ability to optimize the performance of our IT infrastructure.

Responsibilities

• Act as a cloud system admin (AWS primarily and knowledge of multi-cloud infrastructure)
• Monitoring and maintaining networks and servers
• Creating and automating alerting and monitoring system logs
• Building tools to mitigate weaknesses in incident management or software delivery
• Troubleshooting Support Escalation requests
• Upgrading, installing and configuring new hardware and software to meet company objectives
• Implementing security protocols and procedures to prevent potential threats
• Creating user accounts and performing access control
• Performing diagnostic tests and debugging procedures to optimize computer systems
• Documenting processes, as well as backing up and archiving data
• Developing data retrieval and recovery procedures
• Designing and implementing efficient end-user feedback and error reporting systems
• Supervising and mentoring IT department employees, as well as providing IT support
• Keeping up to date with advancements and best practices in IT administration
   

Requirements

• Bachelor's degree in Computer Science, Information Technology, Information Systems, or similar
• Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification
• At least two years' experience in a similar role
• Extensive experience with IT systems, networks, and related technologies
• Solid knowledge of best practices in IT administration and system security
• Exceptional leadership, organizational, and time management skills
• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills.